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Disney or Motion Stability?

Post by Brian Yee, PT, DPT, MPhty, OCS, FAAOMPT

When you think of Disney World, outside of Mickey, It ‘s a Small World, and now Frozen..you might think what a GREAT EXPERIENCE! And why is that? Its because the Disney Corporation has valued and made the customer experience one of the utmost priorities.Our staff recently read through a book written by Fred Lee called “If Disney Ran Your Hospital”. Fred was a former hospital administrator that worked with Disney. In his time at Disney, he was able to experience the culture and leadership training focusing on Disney’ s gold standard in customer satisfaction. He wrote this book to bring his lessons from Disney

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Celebrations!

Post by Beth Collier, PT, DPT, OCS

Exciting things are happening around Motion Stability and I would like to use my monthly blog to do things a bit differently and celebrate our happenings with

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